Western Grace FAQs

1. What kind of products does Western Grace offer?

Western Grace offers a variety of leather goods and accessories such as handbags, wallets, belts, and phone cases, all with a modern Western flair.

2. What sets Western Grace apart from other online boutiques?

At Western Grace, we focus on providing quality leather goods with unique Western-inspired designs that are both stylish and functional. Our dedication to quality craftsmanship and attention to detail sets us apart.

3. How can I ensure the right fit when purchasing a belt from Western Grace?

To ensure the right fit when purchasing a belt, we recommend measuring your waist size and referring to our size guide available on the product page. If you have any questions, feel free to reach out to our customer service team for assistance.

4. Does Western Grace offer international shipping?

we regret to inform you that we do not offer shipping services outside of Australia. We are constantly seeking ways to enhance our services and expand our reach, so please stay tuned for any updates regarding international shipping options in the future. Thank you for your understanding and continued support.

5. What is the best way to care for leather products purchased from Western Grace?

To keep your leather products looking their best, we recommend using a high-quality leather conditioner to moisturize and protect the leather. Avoid exposure to excessive heat or moisture, and store your leather items in a cool, dry place when not in use.

6. How can I contact Western Grace's customer service for further assistance?

For any inquiries or assistance, you can contact us and our customer service team.

We are available to help with any questions you may have regarding our products, orders, or general information.

7. Does Western Grace offer customisation or personalisation services?

At this time, Western Grace does not offer customisation or personalisation services for our products. However, we are constantly exploring new ways to enhance our customer experience, so stay tuned for any updates on additional services in the future.

8. What is Western Grace's return and exchange policy?

If you are not completely satisfied with your purchase from Western Grace, we offer a hassle-free return and exchange policy within 30 days of receiving your order. Please refer to our Returns & Exchanges page for more detailed information on how to initiate a return or exchange.

Feel free to refer to these FAQs for any questions you may have about Western Grace and our products. If you require further assistance, do not hesitate to reach out to our customer service team.